This privacy policy describes how palmiria.com ("the website") collects, uses, and discloses your personal information when you visit or make a purchase from us.

Personal Information We Collect

When you visit the website, we automatically collect certain information about your device, including information about your browser, IP address, time zone, and some of the cookies installed on your device. While browsing the website, we also collect information about the specific webpages or products you view, the websites or search terms that referred you to the website, and information about how you interact with the website. We refer to this automatically collected information as "Device Information."

We collect Device Information using the following technologies:

• Cookies are data files placed on your device or computer, often containing an anonymous unique identifier. For more information about cookies and how to disable them, please visit http://www.allaboutcookies.org.

• Log files track actions occurring on the website and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

• Web beacons, tags, and pixels are electronic files used to record information about how you browse the website.

Additionally, when you make a purchase or attempt to make a purchase through the website, we collect certain information from you, including your name, billing address, shipping address, payment information, and order information.

How We Use Your Personal Information

We generally use the order information we collect to fulfill any orders placed through the website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this order information to:

• Communicate with you;
• Screen our orders for potential risk or fraud; and
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the website, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your personal information with third parties to help us use your personal information, as described above. For example, we use Shopify to power our online store—you can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy/. We also use Google Analytics; you can opt out here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at http://networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the following links:

• Facebook: https://www.facebook.com/settings/?tab=ads

• Google: https://www.google.com/settings/ads/anonymous

• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.

Tracking

Please note that we do not alter our website's data collection and use practices when we see a "Do Not Track" signal from your browser.

We use Lucky Orange to track the following page actions:

• Mouse tracking
• Mouse clicks
• Keystroke logging
• Browse logging

Your Rights

If you are a resident of Europe, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a resident of Europe, note that we are processing your information to fulfill contracts we might have with you (for example, if you make an order through the website) or otherwise to pursue our legitimate business interests as outlined above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the website, we will retain your order information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via email at support@palmiria.com

Text Marketing Terms and Conditions

We use an SMS platform subject to the following terms. By subscribing to our text marketing and messages, you agree to these terms.

By providing your phone number at checkout and initiating a purchase, subscribing via our subscription form, or a keyword, you consent to receive text messages (for your order, including abandoned cart reminders) and text marketing offers. You acknowledge that consent is not a condition for any purchase.

Your phone number, name, and purchase information will be shared with our SMS platform, "SMSBump Inc," an EU company with offices in Sofia, Bulgaria, EU. This information will be used to send targeted marketing messages and notifications to you. When text messages are sent, your phone number will be sent to an SMS carrier to facilitate delivery.

To opt out of receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link provided in any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be accounted for as a reasonable means of opting out. Message and data rates may apply.

For any questions, please text "HELP" to the number you received messages from. You can also contact us for more information. To opt out, please follow the procedures above.

support@palmiria.com